To our Patients of NW London Smile Centre,

Our team have been working tirelessly to keep our Dental Practice a safe environment for you. As a Dental Practice, we work in an environment where the prevention of the spread of a whole range of infections is woven into everything we do. In addition to our usual meticulous cross infection measures, we have been paying particularly close attention to all government guidance and updates related to the COVID-19 outbreak.

Given the unprecedented situation in the UK, we feel it is essential that we do our part to reduce the spread of this virus and so. it is with very heavy hearts that we have taken the decision to postpone all routine examinations, treatments and hygiene appointments. This is not a decision we have taken lightly but we feel it is our responsibility to protect you, our valued patients, our team and all our families.

However, looking after the health of our patients is our absolute priority and so we will be maintaining a remote telephone service advice for emergencies only; these include:

• Severe pain for over 48 hours
• Facial Swelling
• Trauma and uncontrolled bleeding

For more information contact NHS 111.

We understand this is inconvenient and it may mean outstanding treatment timelines are extended but we will reconvene normal service as soon as it is safe to do so. If your appointment needs to be postponed, one of our team will be in touch shortly.

Thank you for all your support during these uncertain times.

Please stay safe, please stay at home and we look forward to seeing you all soon!

NW London Smile Centre